Shipping

We ship our packages overnight with the highly trusted FedEx, UPS & USPS so the chances of anything happening to your package is very slim. We also always fully insure our packages and require a signature at the door.

People make big purchases online such as vacations, high-end fashion and even bank online! We take security seriously, and your information is safe with us. We never share or sell your information. We also guaranty our that our jewelry is the quality that is stated on our website.

Most of our items are in-stock. However, some pieces might take 4-6 weeks before we can ship because they are made to order. But we do always ship insured overnight once we have it ready for you. We will send you email notifications with updates about your purchase.

Currently, at this time we do not ship international orders yet. 

Special Orders

If you don't see the option for your ring size, we might be out of stock. However, that doesn't mean you are out of luck! We have a jeweler and can resize current rings that we have in-stock. It doesn't hurt to check, so send us an email or contact us by phone. We would be happy to help you.

During checkout, there is a box where you can leave us a message about what you ordered. Go ahead and if you have any questions or specific requests, leave a message there, and we will respond within 24 hours. For gift wrapping options, we have seasonal, anniversary or birthday options available.

If you see something that you like and need something special added, feel free to contact us and we can make a particular order for you.

If you think you might have placed a duplicate order, please contact us via email at hello@victoriajonesjewelry.com, and we'll make sure that everything gets sorted out to your satisfaction.

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